Neat Smart Organization System - NeatImageCaptureWrapper has stopped working

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Help! NeatImageCaptureWrapper has stopped working when launching Neat Smart Organization System! When opening Neat you see the following error:


Or your log shows the following error:


Please try the following steps to resolve this issue:

  1. Press CTRL+ALT+DEL together on your keyboard and choose Task Manager.
  2. Now, with Task Manager open, click on the Processes tab (between the Applications and Services tabs) and you will see a list of running and active processes.
  3. Please locate the following Neat process in the list which is currently active: NeatImageCaptureWrapper.exe*32
  4. Once you have located: NeatImageCaptureWrapper.exe*32 - right click on the Neat process and select from the list of available options: End Process
  5. Next, close out of Task Manager and restart Neat. When you relaunch Neat, it should open successfully.

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