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Neat Help Center

Contact Us

Neat provides unlimited phone, live chat, and email support for all active subscribers to any Neat software plan.

Self service options are available here 24x7 for all customers.

For Technical Support


For Billing & Account inquiries only, call us at 855-599-7900

Product Guides and Help Documentation

Legacy Desktop

Please visit our Legacy Community to find helpful FAQ's or ask the Neat Community a question.

Neat Legacy Community
Neat has retired Legacy versions of Neat Desktop software.

Click here for more details


Neat Cloud Lite, Premium, and Business subscribers can take advantage of ALL our cloud powered apps for the home, office, and mobile.


Fast and efficient scanners to help convert your paper mess into an organized digital filing system.