Raven Original and Pro Scanners

The Raven Pro scanner is a TWAIN compliant scanner that integrates with the Neat Desktop Application (NDA).
Attention Raven Users:
In 2023, Raven announced that Raven Cloud will no longer be supported after December 31, 2023.
This would have meant the option to scan directly to Neat from your Raven scanner would also cease functioning on or soon after December 31, 2023.



UPDATE AUGUST 2026
As previously stated on this page, because Raven Cloud remained fully accessible, there was no telling how long it would continue to function. On or about August 10, 2026, Raven Cloud ceased to function with all Neat-related scanning processes. This means it is no longer possible to scan directly to Neat from a Raven scanner. This is because that functionality was dependent on the Raven Cloud. Alternatives are listed below.

Please Note:
  • This scanner is supported in both Windows and Mac environments.
  • You can rotate images in the Neat Desktop Application, but you can save time when scanning from the Raven Pro scanner by loading pages upside down.

There are several options left for getting scanned items into Neat:

Connecting the Raven Pro scanner to the Neat Desktop Application

  1. Do not connect the Raven Pro scanner until the scan drivers are installed.
  2. If you haven't already, install the TWAIN driver for the Raven Pro scanner from the Raven Downloads page (near the bottom of the page). Alternatively, you can use these Raven links for immediate download: 

  3. Power on the Raven scanner.
  4. Open the Neat Desktop Application.
  5. Use the settings options and Scan button within the Neat Desktop Application to scan your items.

For more information please see the Neat Desktop Application FAQ

The Neat Mobile App

Use the Neat Mobile App, which is included at no additional cost with all paid Neat subscriptions. It allows users to capture images of documents with their mobile device and upload them directly to Neat. The app also supports capturing multiple pages and uploading them together, which can be a convenient alternative for users who need to scan multi-page documents.

Try another scanner.

Whether you have one on hand or are considering a replacement scanner, this option allows you to continue sending scans to Neat efficiently. If you are considering replacing your Raven scanner, Ricoh ScanSnap scanners are a good alternative and work well for many Neat users. Note that ScanSnap is the only exception to the requirement to use TWAIN-compatible scanners with Neat software. If your other scanner has a scan-to-email feature, you can use that to send scans directly to Neat using your unique @neatcloud.com email address.

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