NeatBooks FAQ

This is Neat's updated web app and latest Neat Experience for managing your business. The Neat cloud service allows you to add files – or access files – from anywhere!

NeatBooks FAQs

What are the system requirements for NeatBooks?

Neat is a web-based cloud application that can be accessed using a web browser like Chrome (Recommended), FireFox, and Safari. You must have an active Neat Cloud subscription plan in order to use Neat.
Please Note: For the best experience, we recommend using Chrome.

How do I login and access Neat?

  1. Go to app.neat.com
  2. Enter your existing Neat username and password credentials.

How do I get my items into Neat?

There are many ways to get items into Neat such as:

How do I provide feedback on the Neat web app?

  1. To provide feedback and share your ideas, login to your Neat account and click Help & Support in the bottom left hand corner.

  2. Then click Feedback / Ideas.


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