Neat FAQ

This is Neat's newest web app and New Neat Experience. The Neat cloud service allows you to add files – or access files – from anywhere!



Quick guide to getting started with Neat

Check out our onboarding checklist to help with getting started.

What are the system requirements for Neat?

Neat is a web-based cloud application that can be accessed using a web browser like Chrome, FireFox, Internet Explorer, and Safari. You must have an active Neat Cloud subscription plan in order to use Neat.

How do I login and access the Neat?

  1. Go to
  2. Enter your existing Neat user name and password credentials.
Please Note: Any data previous stored in the retired Neat Smart Organization software will seamlessly and automatically sync to Neat when you login!

How do I get my items into Neat?

There are many ways to get items into Neat such as:

How do I provide feedback on the Neat web app?

Please visit the Neat Ideas Portal to share your ideas and feedback on the Neat web app.


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