HP Officejet 8040 Users: Set your Neat Password & Login

Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.

The first time you use your NeatConnect scanner you will be walked through connecting to a wifi connection, creating or logging into your Neat account and running a test scan.

  1. The first thing you’ll see is the welcome screen. Click next to begin.
    NC welcome
  2. You’ll then be shown all available networks. NOTE: If your wifi network does not display, scroll to the bottom of the list and choose Other… You can then enter your network manually.
    NC choose wifi
  3. Once you select your network enter your password and hit Connect.
    NC enter wifi pw1
  4. Once connected you’ll be prompted to select if you are a New User or an Existing User. If you’ve never created an account with Neat or want to use a new email address click New User.
    NC new or existing user
  5. You’ll then be prompted to either login to your existing account, or enter an email and password to create a new account.
    NC create account login
  6. If you are new user your account with now be created. If you are an existing user your account will now be connected to your NeatConnect scanner.
  7. You can then follow through the rest of the prompts to run your test scan and then start scanning with your NeatConnect!

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