Basic Troubleshooting

If you find that is unresponsive or you're experiencing strange behavior in the app, please check the basic browser troubleshooting listed here:

  1. Refresh the tab you're using for Neat or restart your browser altogether.
  2. Verify you are using a recommended browser.
  3. Confirm you are using the latest version of your browser.
  4. Clear your browser's cache.
  5. Try a different recommended browser.

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