Mac OS 10.14 Mojave: Neat Scanner Driver

Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.

Neat and Apple have finalized a driver update for connection between Neat scanners and Mac OS 10.14 Mojave. The new (v4.0.1) driver is available here for download.  

Installing Neat Mojave Driver

  1. Disconnect the scanner from your Mac.
  2. Download the Mojave Driver.
  3. Open the driver in your downloads and click through to install it on your computer.
  4. Once the installation is complete, you MUST RESTART your computer for the changes to take effect.
  5. Once the restart is complete, plug your scanner back in and relaunch your Neat software to try to scan.

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