Windows - How to Create a Screenshot
Sometimes a Neat Care Agent may need a screenshot in order to better understand and identify a solution to the issue you are experiencing. Follow the steps below to learn how to take a screenshot on a Windows computer.
- Press Ctrl + PrintScrn (button next to F12 on a Windows keyboard)
- Open up MS Paint. (Search for "paint" in the Windows search bar)
- In the Edit menu, select Paste.
- Once pasted, click File in the upper left and Save your screenshot as a JPG or PNG file on your computer. Then attach the image in a reply to your case.
