NeatConnect: Overview

Please Note: The information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.

Getting Started

Learn how to use the main features of your NeatConnect scanner. With the NeatConnect scanner, you can digitize your paper records without a computer. That’s because all of the scanner functions can be accessed using the touchscreen, right on the device. And with WiFi, you can access and send your files to a number of destinations including the Neat Cloud Service, email, or other third party cloud services.

  • Setting Up WiFi
    Use your NeatConnect scanner to connect with available Wi-Fi networks. Follow the steps in this article to set-up your WiFi connection.
  • Account Management
    Once logged in to your Neat account, you can manage your account settings, including your Neat Cloud and NeatVerify subscription plans, activation services and accounting connections.


  • Scanning Destinations
    NeatConnect allows you to scan directly to Neat Cloud Service, OneDrive, Evernote, Box, Google Drive, Dropbox and FTP (network) destinations.  You can also send scanned images directly to anyone’s email address via your email account with AOL, Gmail, Yahoo Mail, Hotmail or POP/SMTP. Follow the steps in this article to start learn more about NeatConnect scan destinations.
  • Scan Settings
    The most common settings are all conveniently available from the home page on the NeatConnect scanner’s built-in touchscreen. Click here to modify your scan settings, as well as, secondary controls and settings on the NeatConnect scanner.


  • Local Access Mode 
    NeatConnect can broadcast it’s own local Wi-Fi signal. You can then connect a nearby Wi-Fi device to NeatConnect so you can view all of the saved images in NeatConnect on that Wi-Fi device. Click here to learn how to save those images directly to other Wi-FI devices or to push them to other destinations from the device.

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