NeatConnect: Overview
Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. Because the NeatConnect scanner has received no firmware updates in over 7 years, some features may no longer work correctly. Likewise, some scan destinations may have updated their processes, rendering the NeatConnect incompatible with those destinations. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.
Getting Started
Learn how to use the main features of your NeatConnect scanner. With the NeatConnect scanner, you can digitize your paper records without a computer. That’s because all of the scanner functions can be accessed using the touchscreen, right on the device. And with Wi-Fi, you can access and send your files to a number of destinations including the Neat Cloud Service, email, or other third-party cloud services.- Setting Up Wi-Fi
Use your NeatConnect scanner to connect with available Wi-Fi network. Follow the steps in this article to set-up your Wi-Fi connection.
- Account Management
Once logged in to your Neat account at app.neat.com, you can manage your account and profile settings, including your Neat Cloud subscription plan and accounting connections.
Scanning
- Scanning Destinations
NeatConnect allows you to scan directly to Neat Cloud, OneDrive, Evernote, Box, Google Drive, Dropbox and FTP (network) destinations. You can also send scanned images directly to anyone’s email address via your email account with AOL, Gmail, Yahoo Mail, Hotmail or POP/SMTP. Follow the steps in this article to start learn more about NeatConnect scan destinations.
- Scan Settings
The most common settings are all conveniently available from the home page on the NeatConnect scanner’s built-in touchscreen. Click here to modify your scan settings, as well as, secondary controls and settings on the NeatConnect scanner.
Exporting
- Local Access Mode
NeatConnect can broadcast it’s own local Wi-Fi signal. You can then connect a nearby Wi-Fi device to NeatConnect so you can view all of the saved images in NeatConnect on that Wi-Fi device. Click here to learn how to save those images directly to other Wi-FI devices or to push them to other destinations from the device.
