ScanSnap iX500

Please Note:
- This scanner is supported in both Windows and Mac environments.
- Windows Users: Some computers do not recognize the ScanSnap iX500 when it is connected to a USB 3.0 port. For the latest information, visit

Setting up the ScanSnap iX500 to Scan to Neat

  1. Close Neat and disconnect your ScanSnap iX500 if it is connected.
  2. If you haven't done so already, you will need to install the ScanSnap iX500 driver and ScanSnap Home software. Fujitsu ScanSnap iX500 Getting Started Guide
  3. Once the driver is installed, restart your computer.
  4. Then launch the Neat Scan Utility and ScanSnap Home.
  5. In the Neat Scan Utility, click Scan and then select Configure ScanSnap...  
  6. In the popup window, click CONFIGURE SCANSNAP to create a scan option in ScanSnap Home for Neat. 
  7. Click Yes to continue. You will get the following confirmation that the profile was set up.   
  8. Go to ScanSnap Home, and click the Add Profiles button in the upper right to complete setting up the Neat profile. 
  9. Scroll to the bottom of the list to select Send to Neat  and then click Add to finish setting up the Neat scan profile.   
  10. Now you're ready to scan. Be sure to select the Send to Neat profile. Load your documents in the scanner and click Scan in ScanSnap Home. 
  11.  Once scanned, your items will appear in the Neat Scan Utility and you will have the option to edit (rotate, crop, delete) your item and send it to Neat or save it on your computer.

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