Update Credit Card
To update the payment method on your Neat account, use this direct link to the billing portal or follow the steps below to navigate there from the Neat web app. Once logged in you can update the expiration date on a credit card that is currently on file, or add a new credit card to your account.You can pay for your Neat subscription with a credit card or PayPal.
Accepted credit cards include:
- MasterCard
- Visa
- Discover
- American Express
- Diners Club
- JCB
- UnionPay
You can use this direct link to update your payment information or follow the steps below to navigate to the billing portal and update your payment information.
- Open your Neat software or login into the
Neat web app.
Please Note: If you activated your Neat Cloud with a PIN code you will not be able to access the billing portal as we do not have any of your billing information. You will, instead, be redirected to neat.com.
- Next, click on your name in the upper right of the window then, select Billing.
- You will be redirected to the Neat Self Service Portal. Select Update Payment Method from the left.
- Select Credit Card or PayPal.
Fill in all the payment information requested and select Update to save the changes.
Please Note: Your new credit card information will be added and any overdue balance will be charged.
