Manage your Account with the Neat Self Service Portal

Learn how to access your account to update your credit card, make a payment, and manage your account via the Neat Self Service Portal.

Access Self Service Portal


  1. Open your Neat software or login into the Neat Cloud site.
  2. Click on your name at the top right hand corner of the screen and chose Billing.
  3. You will be redirected to the Neat Self Service Portal.


Manage your Account

Once your logged into the Self Service Portal you can manage the following:


Contact Support

You can also contact support or create a case via the Self Service Portal. Select Customer support to see your support options or select Support tickets to manage existing tickets or create a case.

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