Customer Service
Contact Neat Support Team
Contact Neat Support Team
In-App Help Center
Get Support & Learn about Neat by clicking "Help Me!" right in the app!
New Neat Customer
(New or Unregistered Customers)
Fill out our Support form below and an agent will be in contact with you asap.
*Required Fields to Submit Case
Neat Subscribers - Web Case Response Time:
Please note that we strive to respond and resolve your issue within 8 business hours or less from the time you receive the case notification message via this web form.
Non-Subscribers - Web Case Response Time:
Please note that agent assisted support is not available without a Neat software subscription.
If you need to update your existing case ticket, please respond using the link provided in the original notification email
