Contact Neat Support Team
Neat Tip: Did you know 90% of technical issues experienced on the Neat Web App (app.neat.com) can be resolved with 4 simple steps? Check out our Basic Troubleshooting article to resolve most issues with Neat!
Fill out our Support form below and an agent will be in contact with you asap.
By using our email-in feature, you agree that your conversation may be recorded and agree to our Privacy Policy.
*Required Fields to Submit Case
Neat VIP Subscribers - Web Case Response Time:
Please note that we strive to respond and resolve your issue within 8 business hours or less from the time you receive the case notification message via this web form.
Non-Subscribers - Web Case Response Time:
Please note that agent assisted support is not available without a Neat software subscription.
If you need to update your existing case ticket, please respond using the link provided in the original notification email.
