Contact Neat Support Team
All support and contact options are now available in the Neat app!
Check for support options in the 'Help & Support' section at the bottom left-hand corner of Neat!
New Neat Customer
(New or Unregistered Customers)
Fill out our Support form below and an agent will be in contact with you asap.
*Required Fields to Submit Case
Neat Subscribers - Web Case Response Time:
Please note that we strive to respond and resolve your issue within 8 business hours or less from the time you receive the case notification message via this web form.
Non-Subscribers - Web Case Response Time:
Please note that agent assisted support is not available without a Neat software subscription.
If you need to update your existing case ticket, please respond using the link provided in the original notification email