Contact Neat Support Team
All support and contact options are now available in the Neat app!
New Neat Customer
(New or Unregistered Customers)
Fill out our Support form below and an agent will be in contact with you asap.
*Required Fields to Submit Case
Neat Subscribers - Web Case Response Time:
Please note that we strive to respond and resolve your issue within 8 business hours or less from the time you receive the case notification message via this web form.
Non-Subscribers - Web Case Response Time:
Please note that agent assisted support is not available without a Neat software subscription. We will do our best to support you with links to our self-service articles and tools.
If you need to update your existing case ticket, please respond using the link provided in the original notification email