Contact Neat Support Team
In-App Help Center
Get Support & Learn about Neat by clicking "Help & Support" right in the app!
New Neat Customer
(New or Unregistered Customers)
Fill out our Support form below and an agent will be in contact with you asap.
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Neat Subscribers - Web Case Response Time:
Please note that we strive to respond and resolve your issue within 8 business hours or less from the time you receive the case notification message via this web form.
Non-Subscribers - Web Case Response Time:
Please note that agent assisted support is not available without a Neat software subscription.
If you need to update your existing case ticket, please respond using the link provided in the original notification email
