Contact the Neat Support Team
Fill out our Support form below and an agent will be in contact with you asap
Neat Tip: Did you know 90% of technical issues experienced on the Neat Web App (app.neat.com) can be resolved with 4 simple steps? Check out our
Basic Troubleshooting article to resolve most issues with Neat!
Need to install Neat scanning software or scanner drivers? Check out our available downloads and drivers:
- Download Neat scanning software (Neat Desktop Application)
- Download Neat Scanner Drivers
Neat VIP Subscribers - Web Case Response Time:
Please note that we strive to respond and resolve your issue within 8 business hours or less from the time you receive the case notification message via this web form.
Non-Subscribers - Web Case Response Time:
Please note that agent assisted support is not available without a Neat Cloud subscription.
If you need to update your existing case ticket, please respond using the link provided in the original notification email.
