Contact Neat Support Team

In-App Help Center
All support and contact options are now available in the Neat app!
Check for support options in the 'Help & Support' section at the bottom left-hand corner of Neat!

New Neat Customer

(New or Unregistered Customers)

Fill out our Support form below and an agent will be in contact with you asap.

*Required Fields to Submit Case

Neat Subscribers - Web Case Response Time:

Please note that we strive to respond and resolve your issue within 8 business hours or less from the time you receive the case notification message via this web form.

Non-Subscribers - Web Case Response Time:

Please note that agent assisted support is not available without a Neat software subscription.

If you need to update your existing case ticket, please respond using the link provided in the original notification email

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