Manage your Subscription

Learn how to manage your subscription via the Neat Self Service Portal.

Access Self Service Portal

  1. Open your Neat software or login into the Neat Cloud site.
  2. Click on your name at the top right hand corner of the screen and chose My Subscriptions.

  3. You will be redirected to the Neat Self Service Portal. Once your logged into the Self Service Portal click on manage subscription to see your plan options.

Contact Support

You can also contact support or create a case via the Self Service Portal. Select Customer support to see your support options or select Support tickets to manage existing tickets or create a case.


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