NeatDesk: Calibration
Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.
The calibration process helps the scanner “see” correctly and therefore provide crisp, accurate scans by differentiating between black, white, shades of gray and other colors. This article will help you through the simple and quick process of calibrating your NeatDesk scanner. Neat may prompt you to calibrate the scanner during installation; however you may occasionally need to re-calibrate if scans appear faint or off-balance.
Calibrate your NeatDesk scanner
- In the Neat Scan Utility, Click Scan then Calibrate.
- The Scanner Calibration dialog box appears. Load the calibration sheet into the scanner, then click Calibrate.
- A message box will let you know that the calibration is in process, and another message box will appear when calibration is complete.
If you notice that scans still appear faint or don’t look quite right, you may repeat the calibration process.
