Error: The API version does not match the Worker version.

After recent changes to Neat's site, you may come across items that appear to be missing images and instead display the message: An error occurred while loading the PDF.... The API version "x.x.xxx" does not match the Worker version "x.x.xxx".

This is caused by an older cached version that still has data remaining in your browser. Please follow the linked steps below to clear your browser's cache and clear the issue. Then go back to the original Neat tab and refresh that tab in your browser to display your images once again.

Clear Cache in Chrome

Clear Cache in Firefox

Clear Cache in Safari

Clear Cache in Edge

See also: View and delete browser history in Microsoft Edge



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