NeatConnect: Add DropBox Account

Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.

With the NeatConnect scanner, you are able to scan to other cloud services including: OneDrive, Dropbox, Evernote, Box, and Google Drive. Follow the steps below to learn how to add your DropBox account as a destination to the NeatConnect scanner.

  1. On the NeatConnect scanner, tap the Settings Gear on the bottom left hand corner of the home screen as shown below. This will bring you into the settings screen.
  2. Tap Add New Destinations.

  3. Select the type of Destination: Cloud Services, Email or FTP
  4. Select DropBox.

  5. You will need to go to to login to your Neat account. Your NeatConnect may direct you to the older site at Disregard that and proceed to
  6. Once at, sign into your Neat account and choose Sign In.
  7. After logging into your Neat account, you will then need to login to your DropBox account. Click Sign In To Dropbox to continue.
  8. Sign into your DropBox account and choose Sign in.
  9. Click Allow to allow your NeatConnect to access files on your DropBox account.
  10. Next, you will be prompted to go back to your NeatConnect scanner to finish the setup.

    Please Note: You only have 15 minutes to complete this process, or you will have to start back at step 5.

  11. Back on your NeatConnect, tap Continue.

  12. Sign into your Neat Account.

  13. You have now successfully added your DropBox account as a destination to your NeatConnect scanner. You will see a confirmation message and some information about where to find scans that you send to your DropBox account. Click Done.

  14. To scan to your DropBox account, make sure you have DropBox selected under the Scan option, by swiping left or right on your destiantions.

Please note: Currently you can only add 1 DropBox account at a time to the NeatConnect scanner.

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