Scanner Accessories
Check out the FAQs below for details on finding replacement accessory parts such as USB cables, power adapters, and more.
FAQs
- How can I find a replacement for my scanner USB cable?
- How can I get a replacement power adapter for my NeatConnect or NeatDesk scanner?
- What cleaning supplies can I use with my Neat scanner?
How can I find a replacement for my scanner USB cable?
If you need to replace the USB cable that came with your Neat scanner, you'll want to match the replacement with the specifications listed in the table below. Supported Neat scanner models include:- NM-1000 - mobile scanner
- ND-1000 - desktop scanner
- NC-1000 - desktop WiFi scanner
- ND-1000 - desktop scanner
- NC-1000 - desktop WiFi scanner
What to look for in a replacement USB scanner cable:
| Component | Specification |
| USB Specification | 2.0 or 3.0* will both work |
| Connecter Type | A-Male to B-Male |
| Preferred Length | 15 feet or less is preferred for best results |
The following are suggested as possible replacement cables for your Neat scanner. Since availability may change, if the suggestions below are no longer available you may simply find a USB cable that matches the specifications in the table above.
How can I get a replacement power adapter for my NeatConnect or NeatDesk scanner?
If you need to replace the power adapter that came with your Neat scanner, you'll want to match the replacement with the specifications listed in the table below. Supported Neat scanner models include:What to look for in a replacement Neat scanner power adapter:
| Component | Specification |
| Input | 100-240V~1.0A MAX 50-60 Hz |
| Output | +24V === 1.0A |
| Output Power | 24 W MAX. |
The following are suggested as possible replacement power adapters for your Neat scanner. Since availability may change, if the suggestions below are no longer available you may look for a power adapter that matches the connector in the image above and the specifications in the table above.
What cleaning supplies can I use with my Neat scanner?
The following are suggested as possible replacement cleaning supplies for your Neat scanner sorted by model.
Neat Mobile Scanner - NM-1000
See also: Clean your Neat Mobile Scanner (NM-1000)
Neat Desktop Scanners - ND-1000 / NC-1000
See also: Clean your Neat Desktop Scanner (ND-1000 / NC-1000)-
Electronics cleaning wipes
Fujitsu Cleaning Wipes 24 pack
Screen Cleaning Kit
Lens Cleaner Spray Kit
Microfiber Cleaning Cloths
