Scanner Accessories

Check out the FAQs below for details on finding replacement accessory parts such as USB cables, power adapters, and more.


FAQs

How can I find a replacement for my scanner USB cable?

If you need to replace the USB cable that came with your Neat scanner, you'll want to match the replacement with the specifications listed in the table below. Supported Neat scanner models include:
  • NM-1000 - mobile scanner
  • ND-1000 - desktop scanner
  • NC-1000 - desktop WiFi scanner
Note: The portable scanner, model NM-1000, requires a different cable than the desktop scanners.

What to look for in a replacement USB scanner cable:


Component
Specification
USB Specification 2.0 or 3.0* will both work
Desktop Scanner Connecter Type A-Male to B-Male
ND-1000 or NC-1000
Portable Scanner Connecter Type USB to 5 pin B mini male
NM-1000
Preferred Length 15 feet or less is preferred for best results
*USB 3.0 may be used but will have no advantage over 2.0 when used with Neat scanners.



The following are suggested as possible replacement cables for your Neat desktop scanner (ND-1000 or NC-1000). Since availability may change, if the suggestions below are no longer available you may simply find a USB cable that matches the specifications in the table above.




This is the suggested cable for the Neat portable scanner (NM-1000). Since availability may change, you may simply find a USB cable that matches the specifications in the table above.

How can I get a replacement power adapter for my NeatConnect or NeatDesk scanner?

If you need to replace the power adapter that came with your Neat scanner, you'll want to match the replacement with the specifications listed in the table below. Supported Neat scanner models include:

  • ND-1000 - desktop scanner
  • NC-1000 - desktop WiFi scanner


What to look for in a replacement Neat scanner power adapter:


Component
Specification
Input 100-240V~1.0A MAX 50-60 Hz
Output +24V === 1.0A
Output Power 24 W MAX.

The following are suggested as possible replacement power adapters for your Neat scanner. Since availability may change, if the suggestions below are no longer available you may look for a power adapter that matches the connector in the image above and the specifications in the table above.



What cleaning supplies can I use with my Neat scanner?

The following are suggested as possible replacement cleaning supplies for your Neat scanner sorted by model.

neatreceipts

Neat Mobile Scanner - NM-1000

See also: Clean your Neat Mobile Scanner (NM-1000)




Neat Desktop Scanners - ND-1000 / NC-1000

See also: Clean your Neat Desktop Scanner (ND-1000 / NC-1000)




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