NeatConnect: Scan Directly to Neat Cloud

Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. Because the NeatConnect scanner has received no firmware updates in over 7 years, some features may no longer work correctly. Likewise, some scan destinations may have updated their processes, rendering the NeatConnect incompatible with those destinations. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.
Learn how to use your NeatConnect scanner to scan items directly to the Neat cloud service. With a Neat cloud service subscription, you can access the items you scan via: app.neat.com.


Scan directly to Neat cloud

  1. On the NeatConnect touchscreen, swipe to the NeatCloud icon and scan your item(s).
    Neat Cloud - Scan directly to Neat cloud - Step 1

  2. After the images are processed and uploaded, they will be available in the Neat web app in the Organize My Files section, under the Unfiled filter.

  3. The Neat cloud service will automatically classify scanned items as receipts, contacts, documents, and more. It will also extract key information from receipts and invoices. You can then move and organize the items in your Neat cloud cabinet as you like.

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