​Retired Products Retired Desktop Software Options

Retired Desktop Software Options

In March of 2016 Neat retired its outdated desktop software and exited the scanner market to focus solely on Neat Cloud in order to provide relevant services. We recognize that some of our customers prefer our prior retired software or simply do not care to use any cloud-based services. You may be thinking ‘What do I do now?’ or ‘What does this mean for me?’. In light of that, we offer the following options for you to consider in order to make use of your Neat scanner and/or software:

Option 1: Continue using the Retired Desktop Software

If you already using a retired version of Neat, then you can continue using the product as is. Retired versions of Neat do not require a subscription fee for use. Please keep in mind that the retired desktop software is not supported and the installation link for these versions are no longer available. We cannot guarantee the integrity of your data if you choose to continue to use a retired version of Neat.

Option 2: Migrate to the Cloud

Migrating to the Cloud will require that you subscribe to one of our cloud plans, if you do not already have one. The Cloud offers many advantages such as unlimited storage, the ability to access your information from any where, a mobile app for your phone, and the ability to integrate your data with other accounting software. If you choose to migrate to the Cloud, you can take advantage of an exclusive offer. Here are some of the benefits to this offer:

  • 1 year subscription at less than 1/2 the cost of our monthly plan!
  • Free agent assistance migrating your data to Cloud.
  • Free 1-on-1 training with a Neat Expert.
  • Unlimited Support via Phone, Email, Chat, and more.

Once you have subscribed to a Cloud plan, we would be happy to assist you with migrating to the Cloud Powered software.

Option 3: Continue using your Neat Scanner without the Neat Software

We understand that neither of the above options may work for you and so a third option allows you to continue to use your Neat scanner, but without both the retired software and the Cloud. To learn how to use your scanner without Neat software, please click here.


How did we do?