NeatConnect: Hardware Specifications
Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. Because the NeatConnect scanner has received no firmware updates in over 10 years, some features no longer work correctly. This is largely because many scan destinations have updated their login and security processes, rendering the NeatConnect incompatible with those updated standards. In some cases (i.e. Dropbox), established connections may continue to work, but adding a new connection to that service is no longer possible. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.

NeatConnect Specs:
- Wireless: Wi-Fi 802.11 b/g/n compatible WLAN (required)
- Wireless range: Up to 150’
- 3GB internal memory (= 1000 jpg images)
- Automatic Document Feeder (ADF) Scanner
- 1 and 2-sided scanning
- 4 PPM color, grayscale, B&W (300 dpi, A4 size)
- Maximum resolution: 600 dpi
- Supported paper sizes: 1.5″ x 2″ to 8.5″ x 30″
- Max scan area: 8.5” x 11” (up to 30” long for 300dpi)
- Capacity with paper tray: 15 business cards + 15 receipts + 15 letter-size documents
- Capacity without paper tray: 50 letter-size documents
- TWAIN, WIA, and Image Capture support for scanning into other imaging applications
- 1 SD card slot for saving scanned images (32 GB max)
- 1 USB Port for scanning directly to PC or Mac
- Scanner Dimensions: 11″ W x 8.7″ D x 7.5″ H
- Weight: 5.3 lbs