NeatFiles FAQ

This is Neat's updated web app and latest Neat Experience. The Neat cloud service allows you to add files – or access files – from anywhere!

NeatFiles FAQs

What are the system requirements for NeatFiles?

Neat is a web-based cloud application that can be accessed using a web browser like Chrome (Recommended), FireFox, and Safari. You must have an active Neat Cloud subscription plan in order to use Neat.
Please Note: For the best experience, we recommend using Chrome.

How do I login and access Neat?

  1. Go to
  2. Enter your existing Neat user name and password credentials.

How do I get my items into Neat?

There are many ways to get items into Neat such as:

How do I provide feedback on the Neat web app?

Please visit the Neat Ideas Portal to share your ideas and feedback on the Neat web app.

How did we do?

Powered by HelpDocs (opens in a new tab)