NeatFiles FAQ

This is Neat's updated web app and latest Neat Experience. The Neat cloud service allows you to add files – or access files – from anywhere!

NeatFiles FAQs

What are the system requirements for NeatFiles?

Neat is a web-based cloud application that can be accessed using a web browser like Chrome (Recommended), FireFox, and Safari. You must have an active Neat Cloud subscription plan in order to use Neat.
Please Note: For the best experience, we recommend using Chrome.

How do I login and access Neat?

  1. Go to app.neat.com
  2. Enter your existing Neat user name and password credentials.

How do I get my items into Neat?

There are many ways to get items into Neat such as:

How do I provide feedback on the Neat web app?

Please visit the Neat Ideas Portal to share your ideas and feedback on the Neat web app.

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