Update your Account Information with the Self Service Portal

Learn how to update your account information via the Neat Self Service Portal.

  1. Login into the Neat Cloud site
    Please Note: If you activated your Neat Cloud with a PIN code you will not be able to access the billing portal as we do not have any of your billing information. You will, instead, be redirected to neat.com.
  2. Click on your name at the top right hand corner of the screen and choose Billing.
  3. You will be redirected to the Neat Self Service Portal.
  4. You can update your account information by choosing from the menu on the left.
  5. Make changes to your account by typing in the provided text boxes. Choose Update or Save once you're done to save any changes.

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