Basic Troubleshooting

Export Items from Neat

Transactions in Neat

Items Stuck Processing in Neat

Items & Item Management in Neat

List Management in Neat

Searching in Neat

Logging into Neat

Email-In Feature in Neat

Updating your Log In Email Address

User Profile in Neat

Account Settings in Neat

Your document plan limit has been reached

Invoicing - Payments

Invoicing Basics in Neat

Error: The API version does not match the Worker version.

Folder Management in Neat

Accounting Reporting

Image Management & Printing in Neat

Neat Trial FAQ

Neat Plan FAQ

Invoicing - Online Payments

Onboarding Checklist

File Cabinet Reporting in Neat

NeatFiles FAQ

Adjustments in Neat

My Categories

Starting Balances in Neat

Getting Started - Managing Finances in Neat

Suggested Transaction Matching in Neat

Demo Data in Neat

Monthly Review

Insights in Neat

Vendor Mapping

Assets and Liabilities in Neat

Files in Neat

Sharing Accounts in Neat

How to Pay your Invoice sent from Neat

Sign In with Google

Where Do My Scanned Items Go? - Needs Review Overview

Combine and Separate Items in Neat

Bulk Edit in Neat

Business Profile in Neat

Split Transactions in Neat

Import Items into Neat

Sharing Folders in Neat

Filtering in Neat

Mileage in Neat

Cash on Hand

Transaction Streaming Connection Errors

Emailing Items from Neat

Connecting Multiple Neat Accounts to QuickBooks Desktop in Neat

Collecting an Item ID in Neat

Sign-In Options

Set Currency in Neat

Manage Grid Columns in Neat

Multi-Account User Access

Neat Mobile App Overview

Mobile Subscriptions

File Cabinet in the Neat Mobile App

Invoicing in the Neat Mobile App

Mobile Monthly Review Experience

Capture Items with the Neat Mobile App

Forgot Password / Reset Password

Transactions in the Neat Mobile App

Biometric Sign-in

Change System Default Settings in the Neat Mobile App

Searching in the Neat Mobile App

Accessing the Neat Web App on a Mobile Device

Troubleshoot Google Sign-In Issues

Neat Downloads

Print to Neat - Windows

Print to Neat - Mac

Neat Scan Utility FAQ

Install Neat Scan Utility for the Desktop

Neat and macOS 12 Monterey

Neat Scan Utility - Sending Multiple Items to Neat

Troubleshooting "Error uploading. Retrying in 60 seconds."

Improving Image Quality on Neat Scanners

How to Scan to Neat via ScanSnap Home

Neat Scan Utility - Error Checking Default Scan Path

Windows - Resolving Neat Driver Install not Proceeding

Neat Scan Utility - Combine or Separate Items After Scanning

Troubleshooting "Scanner Not Connected" Message

Raven Original and Pro Scanners

Scan with 3rd Party Scanners

Certified 3rd Party Scanners

Ambir Travel Scan Pro (PS600-2 & PS600-3)

Fujitsu Eko Scanner with Neat Home Office Software

ScanSnap iX100

ScanSnap iX500

Fujitsu ScanSnap S1300

Fujitsu ScanSnap S1100

Fujitsu fi-7160

Canon DR-C240

Kodak ScanMate i1150WN

Kodak ScanMate i940

Canon P-208II

Canon DR-M260

Canon DR-M160II

Canon DR-F120

Canon DR-C225

Ambir ImageScan Pro 820ix

Ambir ImageScan Pro 490i

Brother DS-920DW

Brother ADS-1500W

Panasonic KV-S1065C

Panasonic KV-S1046C

Panasonic KV-S1026C

Panasonic KV-S1015C

Canon P-215II

Manually Adding Neat to ScanSnap Manager

ScanSnap iX1500

Adjusting Scan Settings in ScanSnap Manager

How to Scan to PDF and Import to Neat Using ScanSnap Manager

How to Scan and Import to Neat via ScanSnap Home

TWAIN Support for Neat Scanners

What is this charge?

Contact Neat Support Team

Update Credit Card

Update your Account Information with the Self Service Portal

Billing Partner Portal

Confirm Payment

Manage your Account with the Neat Self Service Portal

View Your Neat Invoice in the Self Service Portal

Manage your Subscription

Cancel Neat Cloud Subscription

Delete your Neat Account & Account Data

How to Open a Chat with a Support Agent

I Didn't Authorize this Charge - Terms & Conditions

Login Issues / Locked Account - Reset your Password

VISA Return Authorization Mandate

Neat Hardware Exit

Remote Support Connection Guide

Neat Ecosystem FAQs

Account Partially Set Up

Collecting Logs from Neat's Self Service Portal

Opting In or Out of Neat Emails

Remote Assistance

Is Neat Cloud Service HIPAA Compliant?

Meeting Electronic Document Requirements for the IRS

Make a Payment

Export Selected Date Range in the Neat Smart Organization System

Export Selected Items in the Neat Smart Organization System

Export to Excel in the Neat Smart Organization System

Export to PDF in the Neat Smart Organization System

Export to CSV in the Neat Smart Organization System

Neat Smart Organization System - Export to H&R Block

Neat Smart Organization System - Export to Turbo Tax

End of Support for Neat Smart Organization System

Neat Smart Organization System - Scan with a Neat Scanner

Neat Smart Organization System - Sorting Items

Create a Local Backup in the Neat Smart Organization System

Neat Smart Organization System - Restore your Database from the Cloud

Neat Smart Organization System - Integrate QuickBooks Desktop

Neat Smart Organization System - Reanalyze Image

Neat Smart Organization System - Integrate Outlook.com

Neat Smart Organization System - Remove Neat as an Integrated Application from QuickBooks Desktop

Neat Smart Organization System - Integrate Campaign Monitor

Neat Smart Organization System - Send a Contact to Outlook Contacts

Neat Smart Organization System - Delete Any Page in a Scan Before Processing

Neat Smart Organization System - Send an Expense Report to QuickBooks Online

Neat Smart Organization System - Adding Multiple Quickbooks Desktop Connections

Import PDFs into the Neat Smart Organization System

Neat Smart Organization System - How to Manage QuickBooks Desktop Connections

Neat Smart Organization System - Disconnect from QuickBooks Desktop

Neat Smart Organization System - Adjust Image Preview Setting for Scanning

Neat Smart Organization System - Create a Tax Category Report

Neat Smart Organization System - Create a Sales Tax Report

Neat Smart Organization System - Create a Spending Detail Report

Neat Smart Organization System - Create A Spending Summary Report

Neat Smart Organization System - Change Folder Destination Before Processing

Neat Smart Organization System - Folder Location Dropdown Feature

Neat Smart Organization System - Scan Directly to the Neat Cloud

Neat Smart Organization System - Create a Multi-Conditional Search

Neat Smart Organization System - Create a New Item

Neat Smart Organization System - Create an Expense Report

Neat Smart Organization System - Crop an Image Before Processing

Neat Smart Organization System - Expand a Folder

Neat Smart Organization System - Scan When Offline

Neat Smart Organization System - Rotate an Image

Neat Smart Organization System - Set Item Classification for Imports

Neat Smart Organization System - Set Item Type for Scanning

Neat Smart Organization System - Set Scan Color Mode

Neat Smart Organization System - Use Filters to Find Items in your Database

Neat Smart Organization System - NeatImageCaptureWrapper has stopped working

Neat Smart Organization System - Change Item Type

Neat Smart Organization System - Rescan an Image Before Processing

Neat Smart Organization System - Add Additional Pages to a Scan Before Processing

Neat Smart Organization System and Windows Touch Screen

Neat Smart Organization System - Emailing Items

Neat Smart Organization System - Define Location of Offline Storage

Neat Smart Organization System - Print an Image

Neat Smart Organization System - Re-Order Pages Before Processing

Neat Smart Organization System - Save an Expense Report as CSV File

Neat Smart Organization System - Select Multiple Items to Import

Neat Smart Organization System - Scan & Select from Multiple Connected Scanners

Neat Smart Organization System - Set Single or Double-Sided Scan Mode

Neat Smart Organization System - Software Keyboard Shortcuts

Neat Smart Organization System - Adjusting Auto-Crop Sensitivity Values

Add/Remove Grid Columns in Neat Smart Organization System

Import Images into the Neat Smart Organization System

Import PDFs into the Neat Smart Organization System

Neat Smart Organization System - Items Stuck in Processing

Unable to Process Error in Neat Smart Organization System

Zoom In or Out of an Image in the Neat Smart Organization System

Neat Smart Organization System - Scan Directly to your Computer Hard Drive

Neat Smart Organization System - Set Separate or Combined Scanning Mode Before Processing

Create Folders and Sub-Folders in the Neat Smart Organization System

Move an Item Using the Neat Smart Organization System

Import Images into the Neat Smart Organization System

Drag and Drop Files into the Neat Smart Organization System

Delete an Item using the Neat Smart Organization System

Delete a Folder using the Neat Smart Organization System

Create Folders and Sub-Folders in the Neat Smart Organization System

Configure Date Format in the Neat Smart Organization System

Access Multiple Neat Accounts in the Neat Smart Organization System

Rename a Folder using the Neat Smart Organization System

Neat Smart Organization System - Save an Expense Report as PDF

Scan Settings in the Neat Smart Organization System

Neat Smart Organization System - Access Local PDFs of all Neat Cloud Images Offline

Neat Smart Organization System - View Items Offline

Neat Smart Organization System - System Account Settings

Neat Smart Organization System - Delete a Vendor

Neat Smart Organization System - Revoking Shared Folders

Neat Smart Organization System - Import Quicken Accounts

Neat Smart Organization System - Select Tax Category for Export to Turbo Tax

Neat Smart Organization System - Select Date Range for Export to Turbo Tax

Neat Smart Organization System - Map Data to QuickBooks Desktop

Neat Smart Organization System - Send a Contact to MailChimp

Neat Smart Organization System - Send a Contact to Constant Contact

Neat Smart Organization System - Send a Contact to Google Contacts

Neat Smart Organization System - Adding Account Numbers to Invoices

Neat Smart Organization System - Send a Contact to Campaign Monitor

Neat Smart Organization System - Move a Folder

Neat Smart Organization System - Search for Items Across All Data

Neat Smart Organization System - Set Currency

Neat Smart Organization System - QuickBooks Online Export 'Unable to Send' Error

Neat Smart Organization System - Integrate Google Contacts

Neat Smart Organization System - Export to Quicken

Neat Smart Organization System - Integrate MailChimp

Neat Smart Organization System - Integrate Constant Contact

Neat Smart Organization System - Mapping Data QuickBooks Online

Neat Smart Organization System - Modify Item Images Overview

Neat Smart Organization System - Connect Neat & QuickBooks Online

Neat Smart Organization System - Send an Invoice QuickBooks Online

Neat Smart Organization System - Export Receipts to QuickBooks Online

Neat Smart Organization System - Export Receipts to QuickBooks Desktop

Neat Smart Organization System - Share Folders

Missing images in Neat Smart Organization System and Windows 10

Neat Smart Organization System - Map Data to QuickBooks Online

Scanner Accessories

Red 'Error' Message in Neat Legacy Software

Legacy Live Support

How to Clear your DNS Cache

Neat Sync Login Message

End of Support for Legacy Desktop Software

Retired Desktop Software Options

Known Issues - Neat Status Page