Download Neat Scanner Drivers for Windows or Mac
Please Note: The information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.
Before You Begin If you installed a version of Neat on your computer, your scanner driver may already be installed on your computer. If your driver does not appear to be installed, you can download the appropriate driver below.
Download Scanner Drivers for Windows
- Find your scanner model number by looking on the underside (bottom) of the scanner.
- Unplug your scanner and close Neat on your computer.
- Click your scanner model number in the chart below to download the drivers.
Neat Scanner
Scanner Model Number
32 bit Windows
64 bit Windows
NeatConnect
NC-1000
NeatDesk
ND-1000
NeatReceipts
NM-1000
NeatDesk Older Model (Unsupported)
ADF-070108
Not Supported
Not Supported
NeatReceipts Older Model (Unsupported
NR-030108
Not Supported
Not Supported
Neat Silver Mobile (Unsupported)
SCSA4601EU
Not Supported
Not Supported
- Once you download the file, extract the MSI file to the desktop, and double click on it to run the driver installer. Once this installer has finished, you should be able to use the scanner with the Neat application. You can delete the MSI once the installation is complete.
Download Scanner Drivers for Mac
Please Note: Neat Drivers support MacOS Big Sur 11 as well as two (2) major releases back - Catalina 10.15 and Mojave 10.14. Neat Scanner Drivers may work for older OS versions but agent support is not provided on older OS versions.
- Find your scanner model number by looking on the underside (bottom) of the scanner.
- Unplug your scanner and close Neat on your computer.
- Click the link for your scanner model number in the list below to download the driver: NC-1000, ND-1000, or NM-1000 (the same driver file is used for all three models)
- Open the downloaded file from your downloads.
- Follow the installation guide to complete the installation. You may need to restart your computer to complete the installation.
- To start using the scanner:
- If you are 10.10 or earlier, you can open Neat and connect your scanner and you should now be able to start scanning.
- If you are on 10.11 El Capitan you may need to follow these additional steps. Follow the steps below:
- Select the Finder icon from your Dock. The Finder has the blue smiling face icon.
- Open the Go menu and select the Go To Folder option.
- Type this path into the Go To Folder window to open the directory: /Library/Image Capture/Devices
- Locate and right-click (or CTRL + click) the Neat Scanner Driver file and choose Open. If you see the following message click Open again. You will only have to do this once to allow the driver permission to run. Reboot your computer, and then try scanning.
