Download Neat Scanner Drivers for Windows or Mac

Please Note: The information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.

Before You Begin: If you installed a version of Neat on your computer, your scanner driver may already be installed on your computer. If your driver does not appear to be installed, you can download the appropriate driver below.  

Download Scanner Drivers for Windows

  1. Find your scanner model number by looking on the underside (bottom) of the scanner.
  2. Unplug your scanner and close Neat on your computer.
  3. Click your scanner model number in the chart below to download the drivers.  

    Neat Scanner

    Scanner Model Number

    32 bit Windows

    64 bit Windows

    NeatConnect

    NC-1000

    NC-1000

    NC-1000

    NeatDesk

    ND-1000

    ND-1000

    ND-1000

    NeatReceipts

    NM-1000

    NM-1000

    NM-1000

    NeatDesk Older Model (Unsupported)

    ADF-070108

    Not Supported

    Not Supported

    NeatReceipts Older Model (Unsupported

    NR-030108

    Not Supported

    Not Supported

    Neat Silver Mobile (Unsupported)

    SCSA4601EU

    Not Supported

    Not Supported

  4. Once you download the file, extract the MSI file to the desktop, and double click on it to run the driver installer. Once this installer has finished, you should be able to use the scanner with the Neat application. You can delete the MSI once the installation is complete.

Download Scanner Drivers for Mac

June 2025 Update: Updated Mac drivers for Neat scanners are coming very soon. Beta testing is currently underway and the results have been very positive. You may now download the Beta driver for Mac using the steps below.
Note: Neat scan drivers support macOS 15 Sequoia, 14 Sonoma, and 13 Ventura. Looking for a driver for an older Mac OS​? The beta driver often works on older versions, however, Neat does not provide support for those older versions of Mac OS.
  1. Find your scanner model number by looking on the underside (bottom) of the scanner.
  2. Unplug your scanner and close Neat on your computer.
  3. Click the link for your scanner model number here to download the driver:  
    NC-1000, ND-1000, or NM-1000 (the same driver file is used for all three models)
  4. Open the downloaded file from your downloads.
  5. Follow the installation guide to complete the installation. You may need to restart your computer to complete the installation.


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