Retired Products

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NeatConnect

21 articles by 1 author

NeatDesk

5 articles by 1 author

NeatReceipt

3 articles by 1 author

HP Officejet 8040

5 articles by 1 author

All Scanners: Drivers & Troubleshooting

Various scanner troubleshooting articles.

12 articles by 1 author

Migration Assistance Articles

11 articles by 2 authors

Scanner Accessories

Check out the FAQs below for details on finding replacement accessory parts such as USB cables, power adapters, and more. FAQs. How can I find a replacement for my scanner USB cable?. How can I get a…

Updated 3 weeks ago by Nicole Bojko

Red 'Error' Message in Neat Legacy Software

Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a…

Updated 1 year ago by Jorge Ortiz

End of Support for Legacy Desktop Software

Neat to End Support of Legacy Desktop Software

Updated 1 year ago

Legacy Live Support

NOTE: Neat stopped shipping scanners with these versions of software (on CD/DVD media) in May 2015 and formally announced the retirement of these Legacy versions in March 2016. As such, ALL legacy ve…

Updated 1 year ago by Nicole Bojko

How to Clear your DNS Cache

Due to recent back end changes to the Neat Cloud, some customers who are using the Legacy (white icon) or Cloud Powered Software (orange icon), may experience syncing issues. Please review the follow…

Updated 1 year ago by Nicole Bojko

Neat Sync Login Message

Legacy Neat software is no longer supported by Neat and will not receive any further updates or bug fixes. Users are NOT required to have a Neat cloud subscription in order to continue using this ver…

Updated 1 year ago by Nicole Bojko

Retired Desktop Software Options

Updated 1 year ago

Neat Scanner/Software Bundles & Retail Software PINs

Updated 1 year ago by Jeff Gove

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