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Cash on Hand
Suggested Transaction Matching in Neat
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Monthly Review
Items Stuck Processing in Neat
Files in Neat
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Items & Item Management in Neat
Export Items from Neat
NeatFiles FAQ
Combine and Separate Items in Neat
Sharing Accounts in Neat
Sign In with Google
My Categories
Split Transactions in Neat
Demo Data in Neat
Keyboard Shortcuts
Currencies & Amounts in Neat
Smart Categorization
Emailing Items from Neat
Image Management & Printing in Neat
Accounting Reporting
Account Settings in Neat
Top Neat FAQs
Invoicing - Payments
Invoicing Basics in Neat
Export Data to Quicken
Export Data to TurboTax
Export Data to H&R Block
Bulk Edit in Neat
List Management in Neat
Logging into Neat
Business Profile in Neat
Getting Started - Managing Finances in Neat
File Cabinet Reporting in Neat
Vendor Mapping
Onboarding Checklist
Searching in Neat
Collecting an Item ID in Neat
Email-In Feature in Neat
Assets and Liabilities in Neat
Sign-In Options
Invoicing - Online Payments
Manage Grid Columns in Neat
Transactions in Neat
Transaction Streaming Connection Errors
Filtering in Neat
Folder Management in Neat
File Fields & Categories in Neat
Basic Troubleshooting - Resolve 90% of Technical Issues on Neat Web App
Neat Trial FAQ
Updating your Log In Email Address
Sharing Folders in Neat
Import Items into Neat
User Profile in Neat
Insights in Neat
Mileage in Neat
Where Do My Scanned Items Go? - Needs Review Overview
Adjustments in Neat
Your document plan limit has been reached
Error: The API version does not match the Worker version.
Neat Mobile App
Transactions in the Neat Mobile App
Accessing the Neat Web App on a Mobile Device
Searching in the Neat Mobile App
Troubleshoot Google Sign-In Issues
Capture Items with the Neat Mobile App
Change System Default Settings in the Neat Mobile App
File Cabinet in the Neat Mobile App
Mobile Monthly Review Experience
Neat Mobile App Overview
Invoicing in the Neat Mobile App
Mobile Subscriptions
Neat Mobile App - Forgot Password / Reset Password
Biometric Sign-in
Neat Desktop Application
Neat Scanners and Mac OS Ventura
Neat Scanners and Mac OS Sonoma
Beta Mac Drivers for Neat Scanners
Install the Neat Desktop Application
Neat Desktop App and retired versions of Mac OS
Neat Desktop App - Red Exclamation Point when Scanning or Uploading
Neat Desktop Application FAQ
NEW! Neat Desktop Application
Print to Neat - Windows
Neat Desktop Application - Combine or Separate Items After Scanning
Troubleshooting "Error uploading. Retrying in 60 seconds."
How to Scan to Neat via ScanSnap Home
Troubleshooting "Scanner Not Connected" Message
Neat Desktop Application - Error Checking Default Scan Path
Improving Image Quality on Neat Scanners
Resolving Neat Driver Install not Proceeding - Windows
Print to Neat - Mac
Neat Scan Utility
Install Neat Scan Utility for the Desktop
Neat Scan Utility FAQ
3rd Party Scanners
Brother DS-920DW
Brother ADS-1500W
Panasonic KV-S1065C
Panasonic KV-S1046C
Panasonic KV-S1026C
Panasonic KV-S1015C
Ambir Travel Scan Pro (PS600-2 & PS600-3)
Ambir ImageScan Pro 820ix
Ambir ImageScan Pro 490i
Kodak ScanMate i1150WN
TWAIN Support for Neat Scanners
Raven Original and Pro Scanners
ScanSnap iX100
Scan with ScanSnap Scanners to Neat
Canon P-208II
Canon DR-C240
Canon P-215II
Canon DR-C225
Canon DR-F120
Canon DR-M160II
Canon DR-M260
Kodak ScanMate i940
Certified 3rd Party Scanners
Scan with 3rd Party Scanners
How to Scan and Import to Neat via ScanSnap Home
ScanSnap S1100
ScanSnap S1300
ScanSnap iX1500
How to Scan to PDF and Import to Neat Using ScanSnap Manager
Manually Adding Neat to ScanSnap Manager
Adjusting Scan Settings in ScanSnap Manager
ScanSnap iX500
Integrations
QuickBooks Online
Integrate QuickBooks Online
QuickBooks Categories & Neat
Campaign Monitor
Integrate Campaign Monitor
Constant Contact
Integrate Constant Contact
Google Contacts
Integrate Google Contacts
MailChimp
Integrate MailChimp
Outlook.com
Integrate Outlook.com
Customer Service
Meeting Electronic Document Requirements for the IRS
I Didn't Authorize this Charge - Terms & Conditions
VISA Return Authorization Mandate
What is this charge?
Account Partially Set Up
Is Neat Cloud Service HIPAA Compliant?
Remote Support Connection Guide
Remote Assistance
Opting In or Out of Neat Emails
Neat Ecosystem FAQs
Update your Account Information with the Self Service Portal
Delete your Neat Account & Account Data
How to Open a Chat with a Support Agent
Manage your Subscription
Update Credit Card
Cancel Neat Cloud Subscription
Neat Hardware Exit
Contact the Neat Support Team
Login Issues / Locked Account - Reset your Password
Make a Payment
Billing Partner Portal
Manage your Account with the Neat Self Service Portal
Collecting Logs from Neat's Self Service Portal
Retired Products
NeatConnect
NeatConnect: Editing Scans on Scanner
NeatConnect: Sending Scans from the Outbox
NeatConnect: Setting Up WiFi Connection
NeatConnect: Using Local Access Mode
NeatConnect: Hardware Specifications
NeatConnect: Wireless Connection Troubleshooting
NeatConnect: Touchscreen & Display Issues
NeatConnect: Items Could Not Be Uploaded
NeatConnect: Settings Menu
NeatConnect: Scanning Issues
NeatConnect: Scan Directly to Neat Cloud
NeatConnect: About the Outbox
NeatConnect: Paper Feed Issues
NeatConnect: Update Firmware
NeatConnect: Factory Reset
NeatConnect: Scanning Help
NeatConnect: Calibration
NeatConnect: Add DropBox Account
NeatConnect: Adding Scan Destinations
NeatConnect: Incorrect Username/Password Message when adding Gmail Account
NeatConnect: Overview
NeatDesk
NeatDesk: Paper Feed Issues
NeatDesk: Getting Started
NeatDesk: Calibration
NeatDesk: Overview
NeatDesk: Cleaning Your Scanner
NeatReceipt
NeatReceipts: Clean Your Scanner
NeatReceipts: Overview
NeatReceipts: Getting Started
HP Officejet 8040
HP Officejet 8040 Users: Set your Neat Password & Login
HP Officejet 8040: Getting Started
HP Officejet 8040 Retirement
HP Officejet 8040: File your Neat Cabinet
All Scanners: Drivers & Troubleshooting
Mac OS 10.15 Catalina
Mac: Testing Image Quality in Image Capture
Mac: Reinstalling Scanner Drivers in Neat
Mac High Sierra: Scanner is in Use by Other Application
Neat Scanners: Overview
Windows: Reinstalling Scanner Drivers with MS Fixit
Neat Scanner Support
Using Your Neat Scanner Without the Neat Software
Windows: Reinstalling Scanner Drivers
Mac OS 10.14 Mojave: Neat Scanner Driver
Migration Assistance Articles
Windows Legacy: Obtaining Error Log
Legacy for Windows - BackUp Guide
Before you Sync (Windows)
Backup Guide - Migration Tool (Mac)
Windows: Export to PDF Guide
Windows: Error 137
Recover Neat Legacy Data in Mac
Neat Smart Organization System - Recreate Folder Structure for Migration
Mac: Export to PDF Guide
What is my Neat Cloud Username? - Migration Tool (Windows)
Migrate from Legacy to the New Neat Experience
End of Support for Legacy Desktop Software
How to Clear your DNS Cache
Legacy Live Support
Neat Sync Login Message
Scanner Accessories
Retired Desktop Software Options
Red 'Error' Message in Neat Legacy Software
Miscellaneous Technical How-Tos
Mac - USB-C Connection
Windows - How to Create a Screenshot
Windows - Show Hidden Folders
Mac - How to Create a Screenshot
Windows - Set File Permissions
Video Center
Getting your Files Into Neat
Getting Starting with Neat Invoicing
Neat Status Page
Known Issues - Neat Status Page
All Categories > Neat Mobile App
13 articles
The Neat Mobile App is a companion application to the Neat Web App. The Neat Mobile App allows you to: Capture items on-the-go to send them to Neat. Quickly search for items in your Neat database. Vi…
You can now view and work with streamed transactions in the Neat Mobile App. A Neat plan with Automated Insights is required to access streaming transactions from your bank, credit card, or financial…
Learn how to search within the Neat Mobile app with just a few simple clicks. Click the Search option from the Files section.. Enter the vendor, amount, name, or category of the item you are searchin…
If you previously signed into Neat with your Google credentials and then receive an error when signing in with Google, please try the following steps to remove sign in access before trying again. Rem…
Learn how to capture items with your Neat Mobile App by snapping a picture with your mobile device's camera or importing images from your mobile device. Capture an Item. Capture an item directly to a…
Learn how to change system default settings like currency, rate/mi, and tax categories in the Neat Mobile App. Select the gear icon in the btop left corner.. Select Settings.. Select System Defaults.…
Access your cabinet from the Neat mobile application to share PDFs, move items, copy files, and duplicate folders. Check the FAQs below to learn more about working with your cabinet from the Neat mob…
Please Note: You must be on an active Neat (Yearly) or Neat (Monthly) subscription in order to take advantage of the features in this article.. Along with Neat's new Monthly Review experience in the…
View and manage your invoices in the Neat Mobile Application! NOTICE: As of October 31, 2023, Neat will no longer process online payments through the invoicing feature. This means that credit card an…
Neat now offers the option to purchase a subscription directly within the Neat mobile app. Previously, subscriptions were only available for purchase through neat.com. One of the main differences wit…
Learn how to reset your Neat password if you forget it, or need to change it in the future! Help! I forgot my password. I know my password, how do I change it?. Help! I Forgot My Password. Note: Thes…
The Neat mobile app now has the option to sign in using your device's biometric verification to provide an easier, more secure way to access your Neat account. You'll need to have biometrics enabled…