Downloads
Neat Downloads
Neat - The Neat Experience!
Searching in Neat
Image Management & Printing in Neat
Account Settings in Neat
Suggested Transaction Matching in Neat
Starting Balances in Neat
Your document plan limit has been reached
Invoicing Basics in Neat
Multi-Account User Access
User Profile in Neat
Error: The API version does not match the Worker version.
Mileage in Neat
Insights in Neat
Transactions in Neat
Import Items into Neat
Adjustments in Neat
Monthly Review
Cash on Hand
Where Do My Scanned Items Go? - Needs Review Overview
Items Stuck Processing in Neat
Files in Neat
Items & Item Management in Neat
Export Items from Neat
NeatFiles FAQ
Combine and Separate Items in Neat
Sharing Accounts in Neat
Sign In with Google
My Categories
Split Transactions in Neat
Demo Data in Neat
Keyboard Shortcuts
Currencies & Amounts in Neat
Smart Categorization
Emailing Items from Neat
Accounting Reporting
Top Neat FAQs
Invoicing - Payments
Export Data to Quicken
Export Data to TurboTax
Export Data to H&R Block
Bulk Edit in Neat
List Management in Neat
Logging into Neat
Business Profile in Neat
Getting Started - Managing Finances in Neat
File Cabinet Reporting in Neat
Vendor Mapping
Onboarding Checklist
Collecting an Item ID in Neat
Email-In Feature in Neat
Assets and Liabilities in Neat
Sign-In Options
Invoicing - Online Payments
Manage Grid Columns in Neat
Transaction Streaming Connection Errors
Filtering in Neat
Folder Management in Neat
File Fields & Categories in Neat
Basic Troubleshooting - Resolve 90% of Technical Issues on Neat Web App
Neat Trial FAQ
Updating your Log In Email Address
Sharing Folders in Neat
Neat Mobile App
Neat Mobile App Overview
Change System Default Settings in the Neat Mobile App
Transactions in the Neat Mobile App
Accessing the Neat Web App on a Mobile Device
Searching in the Neat Mobile App
Troubleshoot Google Sign-In Issues
Capture Items with the Neat Mobile App
File Cabinet in the Neat Mobile App
Mobile Monthly Review Experience
Invoicing in the Neat Mobile App
Mobile Subscriptions
Neat Mobile App - Forgot Password / Reset Password
Biometric Sign-in
Neat Desktop Application
Neat Desktop Application - Error Checking Default Scan Path
Resolving Neat Driver Install not Proceeding - Windows
How to Scan to Neat via ScanSnap Home
Troubleshooting "Scanner Not Connected" Message
Improving Image Quality on Neat Scanners
Print to Neat - Windows
Beta Mac Drivers for Neat Scanners
Neat Scanners and Mac OS Sonoma
Neat Scanners and Mac OS Ventura
Print to Neat - Mac
Neat Desktop Application FAQ
NEW! Neat Desktop Application
Install the Neat Desktop Application
Neat Desktop App and retired versions of Mac OS
Neat Desktop App - Red Exclamation Point when Scanning or Uploading
Neat Desktop Application - Combine or Separate Items After Scanning
Troubleshooting "Error uploading. Retrying in 60 seconds."
Neat Scan Utility
Neat Scan Utility FAQ
Install Neat Scan Utility for the Desktop
3rd Party Scanners
Scan with 3rd Party Scanners
Raven Original and Pro Scanners
Scan with ScanSnap Scanners to Neat
ScanSnap iX100
Canon DR-C240
Canon P-208II
Canon DR-M260
Canon DR-F120
Canon DR-C225
Canon DR-M160II
Canon P-215II
Brother DS-920DW
Brother ADS-1500W
Panasonic KV-S1065C
Panasonic KV-S1046C
Panasonic KV-S1026C
Panasonic KV-S1015C
Ambir Travel Scan Pro (PS600-2 & PS600-3)
Ambir ImageScan Pro 820ix
Ambir ImageScan Pro 490i
Kodak ScanMate i1150WN
TWAIN Support for Neat Scanners
Kodak ScanMate i940
Certified 3rd Party Scanners
How to Scan and Import to Neat via ScanSnap Home
ScanSnap S1100
ScanSnap S1300
ScanSnap iX1500
How to Scan to PDF and Import to Neat Using ScanSnap Manager
Manually Adding Neat to ScanSnap Manager
Adjusting Scan Settings in ScanSnap Manager
ScanSnap iX500
Integrations
QuickBooks Online
Integrate QuickBooks Online
QuickBooks Categories & Neat
Campaign Monitor
Integrate Campaign Monitor
Constant Contact
Integrate Constant Contact
Google Contacts
Integrate Google Contacts
MailChimp
Integrate MailChimp
Outlook.com
Integrate Outlook.com
Customer Service
Manage your Account with the Neat Self Service Portal
Collecting Logs from Neat's Self Service Portal
How to Open a Chat with a Support Agent
Manage your Subscription
Delete your Neat Account & Account Data
Update your Account Information with the Self Service Portal
Neat Hardware Exit
Meeting Electronic Document Requirements for the IRS
I Didn't Authorize this Charge - Terms & Conditions
VISA Return Authorization Mandate
What is this charge?
Account Partially Set Up
Is Neat Cloud Service HIPAA Compliant?
Remote Support Connection Guide
Remote Assistance
Opting In or Out of Neat Emails
Neat Ecosystem FAQs
Update Credit Card
Cancel Neat Cloud Subscription
Contact the Neat Support Team
Login Issues / Locked Account - Reset your Password
Make a Payment
Billing Partner Portal
Retired Products
NeatConnect
NeatConnect: Setting Up WiFi Connection
NeatConnect: Scanning Help
NeatConnect: Factory Reset
NeatConnect: Hardware Specifications
NeatConnect: Items Could Not Be Uploaded
NeatConnect: Touchscreen & Display Issues
NeatConnect: Settings Menu
NeatConnect: Wireless Connection Troubleshooting
NeatConnect: Using Local Access Mode
NeatConnect: Incorrect Username/Password Message when adding Gmail Account
NeatConnect: About the Outbox
NeatConnect: Update Firmware
NeatConnect: Scanning Issues
NeatConnect: Calibration
NeatConnect: Adding Scan Destinations
NeatConnect: Overview
NeatConnect: Scan Directly to Neat Cloud
NeatConnect: Paper Feed Issues
NeatConnect: Add DropBox Account
NeatConnect: Editing Scans on Scanner
NeatConnect: Sending Scans from the Outbox
NeatDesk
NeatDesk: Overview
NeatDesk: Getting Started
NeatDesk: Cleaning Your Scanner
NeatDesk: Calibration
NeatDesk: Paper Feed Issues
NeatReceipt
NeatReceipts: Getting Started
NeatReceipts: Overview
NeatReceipts: Clean Your Scanner
HP Officejet 8040
HP Officejet 8040: File your Neat Cabinet
HP Officejet 8040: Getting Started
All Scanners: Drivers & Troubleshooting
Mac OS 10.14 Mojave: Neat Scanner Driver
Using Your Neat Scanner Without the Neat Software
Neat Scanners: Overview
Mac OS 10.15 Catalina
Mac High Sierra: Scanner is in Use by Other Application
Neat Scanner Support
Mac: Reinstalling Scanner Drivers in Neat
Windows: Reinstalling Scanner Drivers
Windows: Reinstalling Scanner Drivers with MS Fixit
Mac: Testing Image Quality in Image Capture
Migration Assistance Articles
Mac: Export to PDF Guide
Backup Guide - Migration Tool (Mac)
What is my Neat Cloud Username? - Migration Tool (Windows)
Recover Neat Legacy Data in Mac
Neat Smart Organization System - Recreate Folder Structure for Migration
Migrate from Legacy to the New Neat Experience
Windows Legacy: Obtaining Error Log
Legacy for Windows - BackUp Guide
Before you Sync (Windows)
Windows: Export to PDF Guide
Windows: Error 137
Neat Sync Login Message
Retired Desktop Software Options
Legacy Live Support
Scanner Accessories
Red 'Error' Message in Neat Legacy Software
How to Clear your DNS Cache
End of Support for Legacy Desktop Software
Miscellaneous Technical How-Tos
Mac - USB-C Connection
Windows - How to Create a Screenshot
Windows - Show Hidden Folders
Mac - How to Create a Screenshot
Windows - Set File Permissions
Video Center
Getting your Files Into Neat
Getting Starting with Neat Invoicing
Neat Status Page
Known Issues - Neat Status Page
All Categories > Neat Desktop Application
17 articles
The Neat Desktop Application is a free application. Use the Neat Desktop Application to scan files to your Neat Cloud account or to your computer hard drive.
We are thrilled to welcome you to the launch of our new all-in-one desktop application! This innovative application merges the Neat Scan Utility with the Neat Web Application, creating a seamless and…
Install New Neat Desktop Application
When attempting to scan with the Neat Desktop Application, some users may encounter an error referencing the scan path. Learn how to resolve this issue.
Help! I am trying to install a Neat scanner driver, but when I click 'next' nothing happens.
All ScanSnap devices must use the ScanSnap Home software to push data into Neat. To scan to Neat with a ScanSnap scanner, you need to install and configure the ScanSnap Home software.
When scanning to Neat you may get the Scanner not connected! message in the scan window. This indicates your scanner was not detected by the Neat Desktop Application. It should be noted that about 90…
Your Neat scanner may occasionally produce images with dark vertical lines or a grayish background. You can try cleaning or calibrating your scanner to improve your image quality.
Learn how to use one of Neat's most popular features with Print to Neat for Windows. This feature allows you to print documents, images, and web pages to the Neat Desktop App and upload them to your…
Mac Beta drivers for Neat Scanners are now available for testing for current Mac operating systems. Please note the following: This driver will only work with Neat scanners released after 2010 which…
Upon the release of Mac OS 14 Sonoma, Neat users experienced issues with installing Neat scanner drivers and scanning with existing drivers after upgrading to Sonoma. Unfortunately, the Sonoma OS no…
With the release of Mac OS 13 Ventura, Neat users experienced issues with installing Neat scanner drivers and scanning with existing drivers after upgrading to Ventura. Unfortunately, the Ventura OS…
Print to Neat is only available on Windows OS, but there is a simple workaround already available for Mac users. When you have an item you want to send to Neat from your email or the internet on a Ma…
At the end of 2024, some users on Mac OS Catalina (OS 10.15) began to experience an issue with both the Neat Scan Utility (NSU) and the new Neat Desktop App (NDA) which supersedes the NSU. Soon after…
If you see a red exclamation point while using the Neat Desktop App (NDA), try the troubleshooting steps below. There are two situations where the red exclamation point appears: Scanning - You may se…
Did you forget to change the scan setting for single or combined pages? No worries! Read on for details on how you can edit items after scanning to combine or separate them before sending them to Nea…
When sending scanned items to Neat from the Neat Desktop App, you may get the message " Error received while uploading. Retrying in 60 seconds. " See troubleshooting options below to resolve this err…