Customer Service

NOTICE - Neat Verification Service Delays

Due to COVID-19/Coronavirus, the Neat Verification team is in the process of moving to a remote work solution which may result in a longer than normal delay in our human verification services. Our av…

Updated 4 days ago by Jeff Gove

View Your Neat Invoice in the Self Service Portal

Updated 2 months ago

Neat Ecosystem FAQs

Updated 4 weeks ago

Learning about NeatVerify

Updated 4 weeks ago

Neat Basic Plan

Updated 1 month ago

Let's Get Neat! Webinar FAQ

Updated 1 month ago

Opting In or Out of Neat Emails

Updated 2 months ago

Account Partially Set Up

Updated 2 months ago

Meeting Electronic Document Requirements for the IRS

Updated 2 months ago

Is Neat Cloud Service HIPAA Compliant?

Updated 2 months ago

Login Issues - Reset your Password

Reset your password and login issues

Updated 2 months ago

Extend Payment/Bill Date

Extend payment/bill date

Updated 2 months ago

Make a Payment

Make a payment

Updated 2 months ago

What is the status of my order?

Updated 2 months ago

Unlock Your Neat Cloud Account

Updated 2 months ago

What is this charge?

Updated 2 months ago

I Didn't Authorize this Charge - Terms & Conditions

Updated 2 months ago

How to Open a Chat with a Support Agent

Updated 2 months ago

Manage your Account with the Neat Self Service Portal

Updated 2 months ago

Update your Account Information with the Self Service Portal

Updated 2 months ago

Update Credit Card

Update credit card

Updated 2 months ago

Cancel Neat Cloud Subscription

Updated 2 months ago

Billing Partner Portal

Updated 2 months ago

Confirm Payment

Confirm payment

Updated 2 months ago

Neat Hardware Exit

Updated 2 months ago

Remote Support Connection Guide

Updated 4 months ago

Remote Assistance

Updated 4 months ago

Contact Neat Support Team

Contact Support Team

Updated 4 months ago

FTP-Agreement

Updated 8 months ago