All Categories > Customer Service
View Your Neat Invoice in the Self Service Portal
Updated 5 days ago
Extend payment/bill date
Updated 19 hours ago
Update credit card
Neat Cloud Service Billing Information
How to Open a Chat with a Support Agent
Neat Hardware Exit
Updated 22 hours ago
Confirm payment
Updated 3 days ago
What is the status of my order?
Updated 4 days ago
Multi-Account User Access
Update your Account Information with the Self Service Portal
Cancel Neat Cloud Subscription
Reset your password and login issues
Contact Support Team
Updated 1 week ago
I Didn't Authorize this Charge - Terms & Conditions
Updated 2 weeks ago
Remote Assistance
Updated 3 weeks ago
Replacement policy
Updated 1 month ago
What is this charge?
Remote Support Connection Guide
Learning about NeatVerify
Neat Basic Plan
FTP-Agreement
Updated 2 months ago
Change Security Questions/Answers
Legacy Trial Redirect
Video Training Center - Cloud-Powered App
Video Training Center - Web App
New Customers
Is Neat Cloud Service HIPAA Compliant?
Meeting Electronic Document Requirements for the IRS
Make a payment
Unable to Activate Account
Shipping outside of the US
Do I have an active Neat cloud account?
Neat Cloud Subscription FAQ
Unlock Your Neat Cloud Account
Account Partially Set Up
Manage your Account with the Neat Self Service Portal
Let's Get Neat! Webinar FAQ
Billing Partner Portal
Neat Ecosystem FAQs
Opting In or Out of Neat Emails
