The Neat Software automatically connects to our Neat cloud service and stores your information securely online as well as keeps a copy of your information locally on your computer. If you are connected to the internet you have full access to the features of the Neat Software. If you are offline, some features are restricted. You can see an overview of Offline Functionality here
Please Note: If you run into any problems syncing in the Neat Software, click here to view our troubleshooting guide.