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Cancel Neat Cloud Subscription

We’d love it if you’d reconsider all the great features Neat cloud has to offer! InDocument Identification – Use our ID2 technology to eliminate manual…

Confirm payment

If you need to confirm the status of your billing, you can do so through our secure self-service portal.  Once you are logged in you…

Extend payment/bill date

Help! I need to extend my payment/bill date. When you make a purchase that has a recurring monthly bill, your account will be charged the…

Make a payment

How do I make a payment? If you are past due amount on your current cloud subscription you can go to our Neat Self Service…

Return/cancel

How do I cancel my Neat cloud service plan? If you have questions about how to use Neat cloud or need help with an issue,…

What is this charge?

Help! I see a charge on my account and I don’t know what it’s for. There are multiple reasons why you may see a monthly…

Update credit card

If you need to update the payment method on your Neat account, you can do so by logging into our secure self-service portal. Once logged…

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