New Neat Mobile App

In May 2021, the original Neat Mobile app will be officially retired and replaced by the new Neat Bookkeeping and Scanning Mobile app.

Please check out the below FAQs for details about this retirement.

Which Neat Mobile app is being retired?

The original Neat Mobile application is being retired (version 2.6.0.3032). It's app icon has blue triangles and the capture screen has a blue camera icon.

Do I have to move to the new Neat Bookkeeping and Scanning Mobile app?

Yes, all customers insterested in continuing to use the Neat Mobile app will have to move to the new Neat Mobile app. Don't worry though! The new mobile app is still included for FREE with your subscription and includes all the features you loved in the original mobile app plus more!

How do I install the new Neat Bookkeeping and Scanning Mobile app?

The Neat Mobile app is supported on:

  • Android Versions: 9 (Pie), 10 (Q), and 11
  • iOS Versions: iOS 12, iOS 13, and iOS 14

Text "Get Neat" to 267-367-NEAT (6328) to receive our mobile download link or click one of the links below.



Please Note: If you have an older version of the Neat Mobile App installed, you will need to uninstall it and install this new Neat Mobile App. All your data will migrate to the new Mobile app seamlessly and instantly.

Will I lose any data by moving to the new mobile app?

NO! All your data will seamlessly transfer to the new Neat Bookkeeping and Scanning Mobile app upon logging into the application.

What's new in the new Neat Bookkeeping and Scanning Mobile app?

The new Neat Bookkeeping and Scanning Mobile app includes all the features you loved in the orginial Neat mobile app including the file cabinet, PLUS even more folder and item management capabilities! The new mobile app now also supports newer features and functionailities available in our web app such as transaction streaming and mobile reconciliation. Additionally, the new mobile app includes an auto capture feature allowing you to capture images of your items without clicking a button!

Please Note: Mobile reconciliation, transactions streaming, and business health insights mobile features are only available to customers who are subscribed to a NeatBooks plan for bookkeeping. If your plan does not include bookkeeping features you will see the message below.


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