Neat Help Center > Learning about NeatVerify

Learning about NeatVerify

Scroll through the following information about NeatVerify or use the menu below to navigate to any section.

What is NeatVerify?

NeatVerify is an optional human verification service that ensures 99+% parsing accuracy. NeatVerify securely sends your scans to a team of specialists at Neat. The verification process just takes a few minutes on average and once verified, your items will appear in your inbox. You can apply NeatVerify credits to new scans or to items already in your Neat Cloud. Each item verified uses one NeatVerify credit.

The Neat Company is the only data management and cloud system that allows you to turn human verification on or off. So if you don’t want a Neat specialist to review your items, just turn NeatVerify off.

NeatVerify is especially useful for faded receipts or handwritten totals such as a restaurant bills with an added tip. The process is safe and secure, and you’ll know your data is as accurate as possible.

How does NeatVerify work?

View the following articles for steps on how to use NeatVerify on new scans:

View the following articles for steps on how to use NeatVerify on items already in your Neat Cloud:

How accurate is NeatVerify?

NeatVerify provides exceptional accuracy. Items that are NeatVerified are consistently > 99% accurate.

Is NeatVerify Secure?

Yes! All NeatVerified items stay within the Neat environment.

  • All data transmitted is encrypted and protected using bank-level 256-bit encryption technology and transport layer security (TLS).
  • Once your items are verified and submitted for processing, your items cannot be re-viewed.
  • You can select to turn NeatVerify off if you do not want your item to be reviewed by a Neat specialist.

NeatVerify Plans

NeatVerify credits are only available on the Neat Premium and Business plans. Neat Premium and Business plans come with some credits, but you can also purchase additional credits if needed. For a break down of available Neat Cloud plans, please click here.

  • NeatVerify credits are not available on the Neat Lite Plan.
  • Neat Premium comes with 30 credits per month. You can purchase 30 extra credits for $4.99/month, or 90 extra credits for $8.99/month.
  • Neat Business comes with 100 credits per month. You can purchase 100 extra credits for $9.99/month, or 300 extra credits for $24.99/month.

How can I buy more NeatVerify credits?

You can purchase additionally NeatVerify credits at any time for a Neat Premium or Business plan.
Please Note: NeatVerify credits are not available on the Neat Lite plan.

  1. To purchase a higher NeatVerify plan, simply login to the Neat Cloud.
  2. Once logged in, click on your name in the top right corner.
  3. Select Account Settings.
  4. Click on Upgrade in the Neat Verify plan section.

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How can I check my NeatVerify credit usage?

  1. To check on your NeatVerify credit balance, simply login to the Neat Cloud.
  2. Once logged in, click on your name in the top right corner.
  3. Select Account Settings.
  4. View the NeatVerify Plan section to review your credits and plan information.

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