​Customer Service Neat Cloud Service Billing Information

Neat Cloud Service Billing Information

What is the billing schedule for Neat Cloud Service?

Neat Cloud Service is a monthly or yearly subscription service. If you select the yearly Neat Cloud plan, you receive the first month free as a trial period, and you will begin to be billed one month after your sign-up date.

Please note: Trials are only available for the yearly Neat Cloud services, they are not available for the monthly service.

For example, if you sign-up for the monthly Neat Cloud Premium plan on July 8 th, your first payment will be billed at the time of signup, and on the same day of each month thereafter. If you sign-up for the yearly Neat Cloud Premium plan on July 8 th, you will not be billed until 30 days after signing up, and then on the same day of each year thereafter.
Compare Neat Cloud Plans

How can I change my payment method for my Neat Cloud Service subscription?

Update Payment Method for my Neat Cloud Service
If you have trouble updating your payment information please open a case with support for assistance.


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