Neat Basic Plan

Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.

In 2017, we announced that we will no longer be manufacturing or selling Neat scanners. In addition, the Neat Basic plan is no longer available. Valid software PINs will still be honored, however when the PIN expires you will need to purchase a Neat subscription in order to continue to use Neat Cloud services. Scanning services are still provided for free using the Neat Scan Utility.

What is the Neat Basic plan?

  • Neat Basic is the no charge, limited-feature software plan.
  • Bundle purchasers (customers who purchased a scanner + Neat Smart Organization System bundle) are transitioned to this plan after the included one year PIN of the Premium or Business Neat Cloud plan has expired.
  • This plan provides you with basic level features, but has some key differences from the paid software plans.
  • Users on this plan are limited to email and chat support options.

  If you would like to continue getting all the great features you have been using, then please visit our product page to purchase a new plan: Click Here  

Basic Plan Features Overview

  • InDocument Identification Technology (ID2) which automatically identifies key information from documents is available for Receipts and Business Cards in the Basic Plan. However, ID2 for Invoices will only be available in the Premium and Business Software Plans.
  • Ability to export data out in several formats such as PDF, CSV, and XLS. Please note though that the ability to create expense reports and tax reports is not available on the Basic Plan.
  • Secure web and desktop access to your data and information from anywhere.

 

Features Not Included with the Basic Plan

  If you would like to continue getting all the great features you have been using, then please visit our product page to purchase a new plan: Click Here


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